Terms of Use and service of the Diore store

Welcome to the Dior store. Please read these terms and Conditions carefully before using our website and services.

1. Acceptance of terms:

By using the Diore store or any service provided through the store, you agree to be bound by the terms and conditions of this agreement. If you do not agree to these Terms, please do not use the site.

2. Age requirements:

The use of the Diore store is intended only for individuals who are eighteen (18) years old or of legal age in their country of residence.

3. Intellectual property:

All intellectual property rights related to the content and products displayed on the Diore store are owned by the company ROSIE A LTD. It is prohibited to copy, publish, distribute or use any part of the content or products without our written permission.

4. Orders and payments:

When you place an order via Diore store, you agree to pay the agreed amount, including shipping charges and applicable taxes.

5. Return and refund policy:

Please refer to our return and Refund Policy page to understand our return and refund terms and procedures.

6. Data protection and Privacy:

We are committed to protecting your privacy. Please read our Privacy Policy to understand how we collect and use your personal data.

7. Changes in terms:

We reserve the right to update or amend the terms of Use and service from time to time. It is recommended that you check this page regularly for any new changes.

8. Support and communication:

For any queries or problems related to our services, you can contact our support team via email: [email protected].

9. Product and communication unavailability:

- In case the product ordered by the customer is not available in stock or there is any technical problem that prevents us from delivering the product in time, we commit to take the following measures:

– We will notify the customer via email about the problem related to the availability of the product and the delay in shipping.

– We will provide the customer with a reasonable time frame to respond to our message and confirm his readiness to wait or order a replacement product.

- If we do not receive any response from the client within the specified time frame, we will store the amount paid by the client for three (3) months from the date of Initial notification. During this period, the client can request a refund or choose a replacement product.

- In case of non-response from the client during the period of storage of funds, we reserve the right to deal with these funds in the form that we deem appropriate. This may include placing funds in the balance of the client's account on the website for use in future purchases.

We constantly strive to provide the best services to our customers while ensuring their rights and satisfaction. This policy is designed to clarify actions in cases where the ordered product is not available or the client does not respond to our notifications.