After successful completion of the payment process, you will automatically receive an email containing:

• Order confirmation: This confirmation includes information about:

  • Order number.
  • Date of application.
  • Products that have been ordered.
  • The required quantity of each product.
  • The total price of the order.

• Purchase invoice: The invoice shows all the financial details of the order, including:

  • The price of each product.
  • Shipping costs.
  • Taxes.
  • No other charges.

Observation:

• It may take a few minutes to send the email.
• Be sure to check the spam folder in case you haven't received the email in your inbox.

If you would like to return an item, please follow these steps:

1. See the return policy page:

   This page describes the terms and conditions for returning products, including:

   • Products that can be returned.
   • The period of time allowed for the return of the product.
   • The method of returning the product.
   • Terms of refund of funds.

2. Follow the steps described on the return policy page:

   These steps usually include:

   • Fill out a return request form.
   • Wait until your application is reviewed
   • Your request will be answered with instructions for the next step